Experienced Customer Service PRO|Empathy|Shopify

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 14th, 2024 (yesterday)

Member Since

January 1st, 2021

Profile Description

Want to know why I'm the man for this role?
* A great communicator with funny rapports? Check.* Loves to solve the problems of your client? Preset here.* Resourceful? Look no more.* Reliable, disciplined, dedicated, committed to a long-term partnership, experience as Customer Service Representative (too long, catches breath first--*sighs*) and faster learner? Hi there! That's me!
Hello everyone! I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. Just Ken for short- a seasoned customer service representative for more than 5 years. I have experience in various industries such as:
* Bank* Airline (Lufthansa)* E-commerce (Shopify and DoorDash)* Insurance
I am in constant pursuit of knowledge for self-improvement to help advance my career to uphold my client’s expectations. As a visionary, I am thinking about how can I maximize the growth of the client’s business and provide out-of-the-box and surprising solutions to current issues.
Since I was with the BPO industry for more than 5 years, I am very keen on details and very adaptive to my working environment. These are some tools that I have used before:
For communication:* Slack * Zoom* Messenger * WhatsApp * Upgrade to see actual info
CRM Tools: * Salesforce * Zendesk * Microsoft Dynamics 365
Other tools:* Google Workspace
* Trello * Shopify * ManyChats * Toggl * LastPass * Loom
I am willing to be trained and easily catches up things *try me*. Promise, I will be your "transfer that call to" guy since I eat escalated tickets as breakfast. If you are sold and think I am a good fit, drop me a message and let me know when would be the best time for a discovery call.
An enthusiastic guy about the prospect of joining your team. Looking forward to be one of your company's asset! Allow your customers to have the best interaction with your company--- hire me.