Virtual Assistant |Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 21st, 2024 (today)

Member Since

January 1st, 2021

Profile Description

Respected and self-motivated professional with 18 years of experience of quality customer service and over 9 years on telesales, marketing and medical health research. Managing projects by working directly with clients from diverse socioeconomic, cultural and ethnic backgrounds to define individual needs. Throughout my experience as a Customer Service Agent, Specialty Product Specialist and Supervisor I have managed to develop my skills that are essential in providing quality customer service experience such as patience, promoting positive attitude, time management, consistency, attentiveness, ability to use positive language, calming presence, tenacity and empathy.
I am accustomed to working in a fast-paced environment with the ability to think quickly and successfully handle difficult clients. I can easily instill trust and confidence in clients stressed by challenging work environment. I can handle private client data with 100% confidentiality and integrity. Highly skilled in tracking details, communicating deadlines, and following up with internal and external partners to ensure client satisfaction. I have excellent interpersonal skills and I can work well with others, in both supervisory and support staff roles. I am a consistent team player and received several recognition such as Bronze Awardee of the Year, Employee of the Month, Excellence Reports and Perfect Attendance Awardee. Consistently receive positive feedback from managers, co-workers and clients. I am always willing to learn and incorporating new technology.

I look forward to hearing from you.