Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Undergraduate

Last Active

October 12th, 2024 (yesterday)

Member Since

December 31st, 2020

Profile Description

Thank you for taking the time to check out my profile. As a former call center agent that focuses on customer satisfaction for more than 6 years, I am confident I can bring your customer and brand satisfaction to another level. I have supported customers through phone, email, and chat. With a proven track record of consistently exceeding quantitative metrics in customer satisfaction, average handling time, and quality assurance.

My skills include:

• Outstanding Customer Service skills
• Great Attention to detail
• Awesome written and verbal communication skills
• Doesn't miss to show empathy when necessary
• Works Great under pressure
• Works best with minimal to no supervision
• Flexible
• Takes changes positively
• Great Team Player
• Excellent problem solver

I can bring all these skills to keep your business customer retention at a positive level so you can focus on things that demand more of your time. My rates are negotiable depending on business needs.