Eltonjon

Executive Assistant | Project Management | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

High school diploma

Last Active

September 14th, 2024 (4 days ago)

Member Since

December 25th, 2020

Profile Description

My 8-year experience in this industry will definitely help you to train people, give ideas on every corner of the field, and I can help you provide a better customer experience. With these key elements, you can expect an improvement on the product quality, revenue and reputations of the business. 
SERVICES: - Project management, Customer Service, Administrative tasks, Email Management, Calendar Management, Data Entry, Bookkeeping, Social media  
TECHNICAL SKILLS: Microsoft - excel, word, powerpoint, onenote, teams, onedrive, skype. Google workspace - gmail, drive, docs, excel, forms, calendar, hangouts.  Communication - slack, whatsapp, telegram, Upgrade to see actual info, gmail, yahoo mail, Project management - trello, notion - Conference - zoom, webex. Finance - Intuit QuickBooks. Social media - facebook, instagram, tiktok, youtube. Photo/video editor - photoshop, canva, capcut
I look forward to the opportunity to discuss how my skills and experience align with your needs.

Top Skills

Accounting » Quickbooks

Experience: 6 months - 1 year

With my strong analytical skills and ability to work independently, I am confident in my ability to contribute to the financial success of any organization. I am eager to bring my expertise and dedication to a new bookkeeping role and contribute to the growth and success of the company

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I developed strong communication and problem-solving skills. I consistently provided exceptional service to customers, resolving their inquiries and concerns in a timely and professional manner. I am adept at handling high call volumes and maintaining a positive and empathetic attitude.

Customer Support » Technical Support

Experience: 2 - 5 years

I have a solid understanding of various software and hardware systems, coupled with excellent troubleshooting skills. My experience in providing technical assistance to customers, both remotely and in person, has honed my ability to quickly identify and resolve issues. Furthermore, I possess exceptional communication skills, allowing me to effectively convey complex technical information to individuals with varying levels of technical expertise. I am confident in my ability to provide prompt and efficient support to customers, ensuring their satisfaction and maintaining a positive company image.

Other Skills

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

Throughout my career, I have developed a deep understanding of customer needs and have successfully resolved complex issues to ensure customer satisfaction. I have a proven track record of retaining customers by providing exceptional support and building strong relationships. My excellent communication skills, both written and verbal, allow me to effectively address customer concerns and provide solutions that meet their needs. I am adept at handling difficult conversations and have a knack for turning potentially negative situations into positive experiences.

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Universal representative

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age
28
Gender
Male
Website
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Address
Caloocan City, Metro Manila
Tests Taken
DISC
Dominance: 35
Influence: 17
Steadiness: 39
Compliance: 9
English
C1(Advanced)
Uploaded ID
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