Sittie

Customer Service | Virtual Assistant | Admin Support

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 6th, 2025 (3 days ago)

Member Since

December 21st, 2020

Profile Description

I am a highly skilled freelancer with over 6 years of experience in Customer Service and Admin Tasks. I have a strong background in handling customer concerns across multiple platforms, including calls, emails, chats, and social media.As a customer service representative, I've managed over 800 customer concerns monthly, covering billing, orders, cancellations, refunds, and general inquiries. I am proficient in tools like Zendesk, Shopify, Hootsuite, Brandwise, and various CRM Upgrade to see actual info addition to my customer service background, I’ve worked as a teacher, which has honed my skills in time management, lesson planning, data organization, and effective communication. My expertise extends to calendar management, email communication, and creating engaging presentations.
I am also adept at graphic design using Canva, and highly proficient in Google Workspace and Microsoft Office Suite, making me capable of handling a wide range of administrative and support tasks with precision and creativity.