Vivienne

Customer Service Representative / Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 26th, 2024 (yesterday)

Member Since

December 21st, 2020

Profile Description

Dedicated and detail-oriented professional with over 15 years of combined experience in customer support, technical troubleshooting, and web development. Proven track record in educating users on eCommerce platforms, delivering excellent customer service, and applying technical skills to resolve issues efficiently.
As a Small Business Proprietor, I effectively managed sales transactions, restocked inventory, and maintained an inviting storefront. My background as a Technical Support Engineer equipped me with the skills to configure networking equipment and troubleshoot connectivity issues effectively. I also have a solid foundation in web design and search engine optimization, having built websites, managed online visibility, and generated engaging content.
I am passionate about leveraging my technical expertise and customer-centric approach to help businesses optimize their operations and enhance user experiences. Eager to contribute to innovative teams that prioritize efficiency and growth.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Office and Administration » Travel Planning

Marketing » Content Creation » Blogging

Marketing » Content Creation » Microblog Content Writing

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Web Programming » CMS » Wordpress

Web Programming » CSS

Web Programming » HTML

Basic Information

Age
37
Gender
Female
Website
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Address
Tagum City, Davao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 20
Influence: 5
Steadiness: 34
Compliance: 41
English
C2(Advanced/Mastery)
Government ID
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