Admin Assistant / Virtual Assitant / CSR

Overview

Looking for full-time work (8 hours/day)

at $7.90/hour ($1,390.40/month)

Bachelors degree

Last Active

November 21st, 2024 (yesterday)

Member Since

December 17th, 2020

Profile Description

* Monitored each interaction for purposes of auditing, reporting and training*Cultivated deep value-added consumer relationships by providing product awareness to drive business growth*Welcomed customers to promote services, identify service needs and enter orders accurately into electronic systems* Maintained revenue sources by exhausting all options prior to providing refunds on increased calls* Collected input from consumers and recommended improvements to processes or goods to improve future delivery of services* Quick and correctly answered customer service inquiriesConsulted with angry clients to find the best approaches for addressing operation and billing problems.*Informed customers about billing processes, payments processed and payment options given to set up assistance* Checked customer data to analyze existing challenges and find possible solutions.* Account and service history checked to identify patterns and problemsIncreased consumer complaints, store conflicts, and supervisor inventory requirements.