•With +10 years of experience as Customer Service Representative.
•Experienced Telesales Representative. Solid 3 years experience as an Inbound Sales for Mobile Postpaid for US Account and Travel Account.
•Expert in solving customer’s concern with their bank account and credit cards.
• World class customer service representative as I was a Personal Telephone Banker that handles Premier Bank Client.
•Can handle different types of customer.
•Consistent in being a top performer in credit card services.
•Familiar with AML and KYC.
•Knowledgeable in CRMS, HUB and SFE.
•Proficient in MS OFFICE.
•Superb typing skills.
•Very keen to details.
•Self trained in photo and video editing.
•Fast learner and can easily adapt to changes.
My first job was a Customer Service Representative handling Telco accounts. I answered customer’s
bill inquiries, assisting in changing their plans and offer plans. I also handled Travel account. Then I became a Sales Representative US account dealing with
Post paid mobile plans. After that I switched to banking. Still currently working as an Account Specialist handling credit cards. Been with the bank for more than 6yrs, I handled Premier bank accounts, credit cards, loans. I also handled KYC account for Hongkong clients.
For my skills, I am a customer oriented individual, I always make sure that I am giving the best service to my clients since I am handling a Premier clients. I am looking for something good in any
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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