Current Employment Status:
Hired Full Time on Mar 8, 2023

GERMELENE

Bilingual Spanish Customer Support/Admin Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

December 14th, 2020

Profile Description

¡Hola Clientes!Self-disciplined and motivated Bilingual (Spanish/English) Customer Support/Administrative Support who is best in assisting clients solve their concerns to the best of my ability by listening attentively, empathizing, building rapport, and providing a one-call-resolution.Being in the industry for 10 years made me an effective Customer Support (phone, email, and chat) not just in Spanish but also in English. I have dealt with different kinds of Spanish-speaking people, may be in the United States of America or in Spain. I handle every irate caller with calm and confidence. I hear them out and I give the best possible solution.This is my passion and my life. Hope to work with you soon.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Customer Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Transcription

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
36
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 30
Influence: 27
Steadiness: 26
Compliance: 17
English
C2(Advanced/Mastery)
Government ID
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