Current Employment Status:
Hired Full Time on Aug 12, 2024

Casmere

Virtual Assistant and Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

High school diploma

Last Active

November 5th, 2024 (14 days ago)

Member Since

December 8th, 2020

Profile Description

"Dream and make it come true through Faith, Passion, and Hardwork."
My name is Cas and I am an experienced Customer Service and Sales Specialist for Phone, Email, and Chat. I worked in the BPO (call center) industry for 11 years (6 years as a Representative, 1 year as a Support Specialist/ Subject Matter Expert, and 4 years as a Team Leader) for Telco and E-commerce accounts, this is why I know how to handle different kinds of customers, pacify them, build human connections, and most importantly, put customers first. Also, one of the tasks I had, when I was a Team Leader, was to hire an applicant for our account. I make sure that only the best of the best applicants pass and enter our company.
Apart from my excellent Customer Service and Sales Skills, I am also good at creating designs such as posters, signages, logos, Upgrade to see actual infoing Canva, as well as managing emails and calendars. I can also write "first lines" that are normally used on lead generation and do some research. Additionally, I have some knowledge of product sourcing and listing.
I have a strong work ethic and passion for everything I do. I also give high value when it comes to Integrity - always doing the right thing, which I instill in my previous teaUpgrade to see actual infombers. I am also good at multi-tasking, time management, and very detail-oriented. 
Thank you very much for taking your valuable time to read my overview.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 10+ years

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 10+ years

Other Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Email Management

Basic Information

Age
34
Gender
Female
Website
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Address
Quezon City, NCR
Tests Taken
IQ
Score:  105
DISC
Dominance: 40%
Influence: 9%
Steadiness: 29%
Compliance: 22%
English
C1(Advanced)
Government ID
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