Appointment Setting, B2B Sales and Customer Service Support

I reach out to individuals who might be interested in buying or selling property. I assess whether a lead is interested in selling or buying and their readiness to move forward. This helps prioritize leads and pass them to real estate agents and for interested clients I schedule appointments with real estate agents to discuss further details and take the next steps. I maintain detailed records of each call, including feedback, interest level, and next steps. This data is usually logged into a CRM system. Lastly for leads who express interest but aren't ready to commit, I follow up at regular intervals to keep potential clients engaged.

Phone support, also known as telephone customer service or customer support over the phone, involves assisting customers with inquiries, issues, or requests via telephone. It's a critical aspect of customer service that requires effective communication skills and problem-solving abilities.

I am responsible for Identifying potential clients and decision-makers, conducting cold calls, sending emails, and following up with prospects. I respond to inquiries from prospective clients. Maintaining ongoing communication with current clients to identify upsell opportunities. I also build a sales pipeline requires setting up a system to keep track of each lead’s status, ensure follow-ups, and track the progress of deals over time.

Communication skills are essential abilities that enable individuals to convey information effectively, both verbally and non-verbally, in various contexts and with different audiences. Strong communication skills are vital for building relationships, exchanging ideas, and achieving success in personal and professional settings

Time management is the process of organizing and planning how to divide your time between specific activities. It's an essential skill that helps you work more efficiently, achieve goals, and reduce stress.

I build and maintain strong relationships with existing and potential clients to ensure long-term partnerships. I nurtured client relationships by staying in regular contact, addressing concerns, and providing tailored solutions to their needs.