Ecommerce Expertise: Proficient in managing Amazon Seller Central, Shopify, Wayfair, Insense, and Zendesk platforms. Successfully launched and scaled numerous products across these channels, leveraging SEO optimization, PPC campaigns, and A/B testing to drive sales and enhance brand visibility.Technical Customer Support: Extensive experience providing top-tier technical support for telecom giants such as AT&T, Verizon, and T-Mobile. Adept at troubleshooting complex issues, resolving customer concerns promptly, and ensuring a seamless customer experience across all touchpoints.Business Optimization: Skilled in analyzing sales data, identifying trends, and implementing strategies to maximize revenue and operational efficiency. Proven ability to streamline processes and improve customer retention through personalized support and proactive
Detail-Oriented & Analytical: Diligent in monitoring market trends and competitor activities to capitalize on emerging opportunities. Capable of adapting quickly to changing environments and implementing agile solutions to meet business objectives.
Experience: 2 - 5 years
Knowledgable in managing amazon seller account, seller central, FBA and customer support.
Experience: Less than 6 months
Knowledgable in managing Shofify account. Replacement order, discount creation etc.
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