I had worked for telecommunications and retail accounts, obtaining expertise in placing orders, billing, device troubleshooting, and getting details of complaints. I am knowledgeable in various office productivity tools such as Citrix, Avaya, Mojo, Amadeus, Trello, Just dial, Zoho and Calltools.I had also worked as a Virtual Assistant in an online business in Amazon. I worked on processing customer's orders, researching the availability of items on google if not available in Amazon and eBay. I also do customer support on the amazon account, answering customers' queries regarding to their purchased package. I am knowledgeable in various tools used in Amazon business such as Anydesk, Shipstation, Seller Central, Keepa and eDesk.I also worked as a cold caller agent in a real estate company. I am responsible in generating leads for clients. My recent job is being a product lister for an eBay account. I am responsible in listing items that is profitable and uploading it in our store in eBay. And I sometimes help in order processing in which I am the one ordering the items bought by the customer, directly from supplier. I aslo do customer service in an Ecommerce business account, in which I am responsible in
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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