Amazon PPC and Data Analyst , Customer Service Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 18th, 2025 (2 days ago)

Member Since

March 27th, 2014

Profile Description

Detail-oriented PPC Analyst with a strong focus on optimizing campaigns to drive targeted traffic and improve conversion rates. Proficient in keyword research, analyzing ACoS, and identifying opportunities for campaign performance improvement. Skilled in data-driven decision-making to maximize ROI while minimizing costs. Committed to continuous optimization and providing actionable insights for sustained growth and success in paid search campaigns.

Experiences

PPC & Keyword Research Specialist1. Conduct comprehensive Keyword Research to identify high-converting terms.2. Manage Advertising Cost of Sale (ACoS), optimizing campaigns for cost-efficiency.3. Identify and eliminate underperforming keywords (i.e., "Keyword Bleeders") to maximize ROI.4. Design and implement targeted PPC Campaigns to drive relevant traffic and sales.5. Prepare Reports and Analyzing data to see room for improvements

Customer Service Representative (Call Center)1. Handle both Inbound and Outbound Calls, providing excellent service to customers.
2. Process Orders and manage order inquiries promptly and efficiently.
3. Address customer queries regarding products, delivery times, and return policies with professionalism.

Amazon Dropshipping
1. Create and optimize Product Listings on Amazon Seller Central to improve visibility and sales.
2. Manage Customer Inquiries and follow up with customers via email using Xsellco for enhanced communication and support.
3. Provide Customer Service Support, addressing queries and resolving issues efficiently.
4. Coordinate with Couriers and Suppliers, making outbound calls to ensure timely deliveries and resolve any issues.
5. Communicate with Suppliers to address product-related queries, initiate returns, and manage inventory flow.

Skills:
1. Highly reliable with a proven track record of dependability.
2. Quick learner with the ability to adapt to new products, tools, and procedures.
3. Detail-oriented, ensuring high accuracy in all tasks and communications.
4. Strong ability to multitask and manage time effectively.