Customer Service Representative and Content Writer

My skills in proofreading were further utilized during my time with the client Fixture Media. Under the tutelage of the CEO, who has extensive knowledge in SEO writing and principles, I was able to better improve this skill.

My skills in proofreading were further utilized during my time with the client Fixture Media. Under the tutelage of the CEO, who has extensive knowledge in SEO writing and principles, I was able to better improve this skill.

My skills in proofreading were further utilized during my time with the client Fixture Media. Under the tutelage of the CEO, who has extensive knowledge in SEO writing and principles, I was able to better improve this skill.

My experience in Zendesk can be accredited to my time in Customer Service. My key responsibilities were geared towards answering emails and merging tickets. There were times where I, and my other teammates, would be asked to create macro responses.

My total experience in email support is 3 years. I worked under the clients HelloFresh UK and Product Madness. During my time here, I used the CRM Zendesk.

I learned this skill during my time with the client Nanoleaf. Key responsibilities included checking in on their community run social media accounts such as Reddit and a Facebook group. I was given limited access to their official verified accounts such as Instagram and Twitter.

I learned this skill during my time with the client Nanoleaf. Key responsibilities included checking in on their community run social media accounts such as Reddit and a Facebook group. I was given limited access to their official verified accounts such as Instagram and Twitter.