I have been part of the BPO industry for 4 years and have been in 3 different accounts handling online ordering services, internet service technical support and online education technical support.
Prior to my 2016 employment, I was part of a fitness center where in I was able to somehow practice what I have gotten a degree of in Nursing. I was a fitness trainer back in 2012 and was promoted as their Operations assistant year 2014.
Every now and then I also do freelance work as an online article writer for various project managers or clients abroad, as well as a clinic nurse locally for different doctors since 2012.
Experience: 5 - 10 years
Being part of McGraw-Hill Higher Education for 6 years as an email, chat and phone customer service rep has honed my communication skills with US-based clients (instructors and students specifically).
Experience: 5 - 10 years
Being part of McGraw-Hill Higher Education for 6 years as an email, chat and phone customer service rep has honed my communication skills with US-based clients (instructors and students specifically).
Experience: 5 - 10 years
Being part of McGraw-Hill Higher Education for 6 years as an email, chat and phone customer service rep has honed my communication skills with US-based clients (instructors and students specifically).
Experience: 1 - 2 years
I was freelancing as a ghost writer for an online travel website, and an online pharmacy.
Experience: 5 - 10 years
Being part of McGraw-Hill Higher Education for 6 years as an email, chat and phone customer service rep has honed my communication skills with US-based clients (instructors and students specifically).
Experience: 1 - 2 years
I am currently working as a CSR for a New York-based clinic, helping out patients to get the best healthcare experience they can get at home.
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