I currently work as a Pod Lead in a company in Manila, Philippines. Armed with a Bachelor's Degree in Nursing, I bring over a decade of expertise in both Customer Service and Technical Support to the table. Currently starting a career in the world of freelancing, I specialize in assisting clients with different requests and queries.
My proficiency extends to utilizing Genesys Cloud, Google Forms, and couple of CRM tools. For the past four years, I've served as a Subject Matter Expert in the web hosting industry, accumulating valuable experience and knowledge across different hosting platforms.
Driven by a mission to provide exceptional customer service and technical support, my goal is to empower clients to achieve their online objectives. Despite my nursing background, I have cultivated a strong foundation in information technology, boasting skills in Microsoft Word, PHP,
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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