Customer Service Representative / Social Media Manager 

Overview

Looking for full-time work (12 hours/day)

at $7.00/hour ($1,848.00/month)

Bachelors degree

Last Active

March 29th, 2025 (3 days ago)

Member Since

October 31st, 2020

Profile Description

Experienced customer service and social media manager with a passion for delivering exceptional customer experiences and developing engaging online communities. With a background in customer service, I understand the importance of building strong relationships with customers and exceeding their expectations.
Having worked in social media management, I am skilled at creating and executing social media strategies that drive brand awareness, engagement, and customer acquisition. I have a deep understanding of various social media platforms, trends, and best practices, allowing me to effectively manage and grow online communities.
In addition, I am proficient in using customer service tools and software to efficiently resolve customer issues, respond to inquiries, and provide personalized support. I have a strong ability to empathize with customers and address their concerns in a timely and professional manner, while maintaining a positive and friendly demeanor.
With my combined expertise in customer service and social media management, I am adept at leveraging online channels to enhance brand reputation, increase customer satisfaction, and drive business growth. I am a detail-oriented and results-driven professional, committed to delivering exceptional service and fostering meaningful relationships with customers.