Analou

VA | Chat, Email, and Phone Customer Service Specialist 

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

January 5th, 2025 (16 days ago)

Member Since

October 30th, 2020

Profile Description

If you are looking for someone honest, hardworking, quick to learn, friendly, passionate, dedicated, trustworthy, and loves to learn more, that would be me!

A short background of me, I have 5+ years of experience as a Customer Service Specialist in a call center set-up, and as a contractor under Telco, Retail, and or Dropshipping as Phone, Email, and Chat Support.

Knowledgeable in the following:

-CRM - Zendesk, Salesforce, Gorgias, Shopify, Recharge, 
- Return and Shipping tools e.g. Loop, Shipmonk, and Shipstation
-Gift card apps like Rise AI
-Remote communication: Zoom, Skype, Slack, WhatsApp, Facebook, IG, Tiktok and more.
-Dropbox, Google Suite (Docs, Sheet, Presentation, Calendar, and Meet, etc.), or MS Office (Word, Excel, and PowerPoint), as well as Outlook
-Basic knowledge in photo, audio, and video editing using Adobe software, and Canva.

Can't wait to show you what I can bring to the table in your team, so hire me!

Thanks.

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Content Management

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Travel Planning

Basic Information

Age
37
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  128
DISC
Dominance: 30%
Influence: 14%
Steadiness: 26%
Compliance: 30%
English
C2(Advanced/Mastery)
Government ID
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