Edwin
MSP Sr IT Support Specialist | Inc & SR Mngt | IT Asset Mngt
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $18.00/hour ($1,584.00/month)
College Level
Last Active
November 27th, 2024 (today)
Member Since
October 29th, 2020
Profile Description
As a passionate and innovative Senior IT Support Specialist with 7+ years of experience in MSP and BPO Industries, I am eager to bring my knack for troubleshooting and customer-centric solutions to a forward-thinking IT team. My journey has honed my expertise in Active Directory, VMware, VPN Solutions, and ticketing Systems, enabling me to tackle complex technical challenges with creativity and efficiency. With a proven track record of optimizing workflows and enhancing user satisfaction, I am excited to contribute my skills and collaborative spirit to drive technological excellence and seamless operations in a dynamic work environment.
"Skills"
• Troubleshooting Skills
• Ticketing
• Customer Service
• Problem Solving Skills
• Microsoft
Active Directory
• Microsoft Office 365
• Virtual Private Network
• Remote Support
• I
"Languages"
English
Filipino
"Certifications"
• English for IT 1 & 2: Issued by Cisco, Jul 2024 - Current
• IT Helpdesk for Beginners: Issued by LinkedIn, Jul 2024
• CompTIA Network+ Certificate: Issued by Ttec, Current
Top Skills
Customer Support » Technical Support
Experience: 10+ years
Customer Support » IT
Experience: Less than 6 months
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Rizal, San Mateo
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 37
- Influence: 35
- Steadiness: 18
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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