Dedicated Customer Service Expert with 15years of Experience

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.80/month)

Bachelors degree

Last Active

December 23rd, 2024 (yesterday)

Member Since

October 29th, 2020

Profile Description

I am a Business Administration graduate with 15 years of experience in customer-centric roles, including sales, phone, chat, email, ticket support, and administrative tasks, with a financial background.

From 2006 to 2016, I worked in office settings across various industries, including Industrial Sales, BPO Call Centers, an International Bank, and a Data Analytics Company. Since 2017, I have transitioned to full-time remote work, which I find more productive and less stressful.

I worked as a CS from a company via Upwork for almost 1 year, then I was hired directly by Upwork as a Marketplace Quality Representative for 3 years. I've also worked as a VA for a Digital Marketing Company based in Canada and an Online Store managing it via Shopify based in Texas both companies for a year. My recent company which I worked for 2 years is KYCKR a company based in Ireland that deals with sensitive information that needs to be provided to their clients.

As a full-time freelancer, I can work in shifting schedules. I am comfortable with technology and can easily adapt to any online applications.

I have a background in using various tools such as:

Zendesk
Freshdesk
Otter Ai
Shopify
Freedcamp
Slack
>Skype
Ring Central
Zoom
MS Teams
G-Suite
Canva
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ChatGPT
CRM Tools

If you need my service don't hesitate to contact me and let's talk about how can I help your company.

Thank you.

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Thank you.