Bachelor of Arts in Communication Arts Graduate- University of the Philippines
Earned Diploma in Professional Education - Cebu Technological University
Licensed English Teacher
Last Active
November 21st, 2024 (yesterday)
Member Since
February 24th, 2014
I have 15 years experience in Customer Service and Sales which started in 2007 from the best contact centers in Cebu, Philippines. The years I've spent in that industry really improved my skills in customer service, sales ( outbound selling or up-selling) and admin works. I would say that I'm expert in dealing with customers' concerns and always go the extra mile. I make sure that my clients are satisfied in whatever it is they need assistance with. I always make sure that it is Win-Win for my boss and the clients. In admin works, I'm very well versed with Google applications, CRM applications, Cold Calling Apps, Data Scraping, Data Analysis and much more. I do article and content writing. I can manage Social Media Accounts. With all these things I mentioned, don't worry because I manage my time well and finish jobs on time.
Best Skills:
1. Phone Sales/Customer Service/Appointment Setting
2. Admin Works/ Calendar/Data Scraping Analysis
3. Content Writing/ Product Descriptions
4. Project Collaboration/ Project Management
5. People Management
Experience: 2 - 5 years
Experience: Less than 6 months
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