Adept in Sales/CS and Business Development Specialist

Overview

Looking for full-time work (7 hours/day)

at $13.60/hour ($2,094.40/month)

Bachelor in Secondary Education major in Biological Sciences

Last Active

November 13th, 2024 (yesterday)

Member Since

October 29th, 2020

Profile Description

I have been in the world of sales, customer service and business development for 16 years inclined to products and services as well as attending to customers' concerns through email, phone, and chat. I am a self-motivated professional. I am proactive and always exquisitely attuned to details. I am always driven to deliver results above expectations, even with tight deadlines. I am also excellent in sales and customer service as well as building long-term relationships with my clients.  
Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who can work under pressure and even with less supervision environment providing quality service and administrative support to a small or large organization. A decent knowledge of database management tools and data entry technologies.

Sales Background:
- Customer Account Management
- Appointment setter
- Cold caller
- Telemarketer
- Lead Generation Specialist
- Project and Business Management
- Email Campaign and Marketing
- Senior Publishing/Sales Consultant 
- Experienced Sales Team Leader and Refund Specialist/Customer Retention
- Expert in Sales Disputes
- Hard Selling or Consultative Selling Expert
- B2B and B2C Expert
- Book Publishing and Marketing
- Shopify (Product build-up and landing page, tags, and keywords, etc.)
- Sales/Business Development and Market Research
- Wholesale Representative
- Sales Closer
- Gorgias

CRM
- Salesforce interface
- Zoho CRM
- Monday CRM
- Odoo CRM

Customer Service Background:
- Customer retention, Escalation calls/emails
- Customer Relations and Satisfactions
- Customer and Technical Support (Smartphones)
- Number Portability
- Supervisory and Managerial calls
- Order processing
- Phone, Chat, and Email Support
- Credit card activation and deactivation
- Mobile phone activation, deactivation, adding airtime. Technical Support.

I have mastered the skills because I always aim to stand out meeting the satisfaction of both clients/customers and the company. I am also ceaselessly challenging myself to beat my record by exceeding targets. I have also been attending several pieces of training and seminar to develop my skills such as LEAN SIX SIGMA WHITE BELT AND YELLOW BELT CERTIFICATION.

Other Skills and Experience:
- Microsoft Excel, Word, Outlook, Google Sheet (conversion from PDF to MS word).
- Data Entry - lead generation, cold calling, appointment setter
- Web Research
- Admin Support Task
- Graphic Design (Logo, Postcards, Flyers, Event Banners, etc.) Postermywall App
- Facebook Ads
- Customer Service and Relations
- Social media Management - Posting Photos on FB & Instagram
- Inventory
- Email Handling/Management
- Google Sheet

I would like to take the opportunity to impart these qualities to your company's success. I am a self-starter and possess a complete home office. I’m ready to begin anytime soon.