Jera

Customer Service Expert | Ecommerce Experience

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 24th, 2025 (yesterday)

Member Since

October 28th, 2020

Profile Description

You can call me Upgrade to see actual info. I’ve spent the past 7 years working in both BPO and Virtual Assistant roles. During this time, I’ve gained a lot of experience in customer service, handling everything from answering questions and tracking orders to managing product listings and research.

Skills:
Customer Service
E-commerce Management
Order Processing
Order Tracking
Returns and Refunds
Product Research and Listing
Administrative Support
Real Time Data Analysis<8efe80624d780eba0c6493ec45140364>Email Management
Web Research
Data Entry
File Management

Softwares:

BigCommerce
Shopify
Google Suite
Microsoft Excel
Zoom
Slack
WebShopManager
Salesforce
SellerAmp SAS
ChatGPT
MS SQL
UPS

I’m friendly, reliable, and always ready to help with whatever tasks you need support with. As your Virtual Assistant, my goal is to make your life easier by taking care of the details so you can focus on what matters.

TALK TO YOU SOON!

Top Skills

E-Commerce » Shopify

Experience: 6 months - 1 year

Customer Support

Experience: 5 - 10 years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Other Skills

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

E-Commerce » Product Research

Experience: 6 months - 1 year

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Content Management

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
29
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  129
DISC
Dominance: 36
Influence: 5
Steadiness: 19
Compliance: 40
English
B2(Upper Intermediate)
Government ID
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“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

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“We're super thrilled to have found her!”

- Laurie Stephens

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