Ezekiel

Account Manager, Project Manager, Client Success Manager

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Overview

Looking for full-time work (8 hours/day)

at $10.40/hour ($1,830.40/month)

High school diploma

Last Active

November 16th, 2024 (6 days ago)

Member Since

October 28th, 2020

Profile Description

Greetings! I am a highly organized and detail-oriented individual with an extensive experience providing support and assistance to Executives and businesses in various industries for more than 6 years. I have a strong background and experience in Project Management, Account Management, Operations Management, and Administrative Support.  My mission is to streamline your workflow and manage your business operations, allowing you to focus on what you do best.

Key Skills and Services:
Account Management: Achieved a satisfactory client retention rate by building strong, trust-based relationship and consistently meeting client needs.

Operations Management: Managed day-to-day business operations activity to ensure a smooth and efficient implementation of the process. Provided training and development for a team, resulting in an improvement in productivity. 

Project Management: Adept at managing projects from inception to completion, coordinating tasks, and ensuring deadlines are met.

Administrative Excellence: Proven track record in managing calendars, scheduling appointments, and handling day-to-day administrative tasks with precision.

Communication Mastery: Exceptional written and verbal communication skills, ensuring clear and effective correspondence on behalf of clients.

Tech Savvy: Proficient in utilizing a wide range of productivity tools to enhance efficiency and collaboration.

Confidentiality: Committed to maintaining the highest level of confidentiality and handling sensitive information with discretion.

Top Skills

Experience: 2 - 5 years

Streamlined project reporting processes, decreasing time spent on status updates and increasing client satisfaction. Introduced a new project management framework that reduced project lifecycle duration and improved on-time delivery rates and reduced the error in the process and output. Led a team from different departments, achieving an increase in productivity and improvement in quality of work and output.

Experience: 5 - 10 years

Implemented a new filing system that improved document retrieval and reduced data/file clutter. Supported a cross-functional team on a project, handling administrative tasks that contributed to meeting the project deadline.

Experience: 2 - 5 years

Managed our organization's key accounts, ensuring high levels of client satisfaction and retention. Maintained customer satisfaction by delivering exceptional service and proactive support. Generated positive client testimonials and referrals, leading to new client acquisitions.

Other Skills

Experience: 1 - 2 years

Implemented a new quality inspection process that reduced output defects by and increased overall production efficiency.

Experience: 5 - 10 years

Experience: 2 - 5 years

Managed and organized email to avoid too much clutter and to make sure that each key emails are being accounted for and responded accordingly in a timely manner.

Basic Information

Age
29
Gender
Male
Website
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Address
Mariveles, Bataan
Tests Taken
IQ
Score:  112
DISC
Dominance: 39%
Influence: 11%
Steadiness: 35%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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