Current Employment Status:
Hired Full Time on Sep 20, 2023
Greetings Human!
If you need support to work on your eCommerce store or any related Customer service role, please continue reading this:
I previously worked as a customer service representative in one of the call center companies here in the Philippines for over 5 years. By working with various clients across the globe for a well-known eCommerce business, I have excelled in customer service and related virtual assistant duties.
Here is all that I am able to assist with:
- Fully proficient in Phone support | E-Mail Support | Live-Chat Support
- Answered an average of
- Knowledgeable with office, google sheets, and admin tasks.- eCommerce Customer Service via
- Order processing, Returns, and Refunds, Closeout Cases- Social Media Accounts Management
Work History:
- Customer Service Representative/Support for UK telecommunication account and US accounts.
- Sales Associates for almost 3 years, Processing orders for Inbound Telesales
- Virtual Assistant, Admin Task/Back office-related duties.
- eBay, Amazon, and Shopify customer service via
I am familiar with the following:- iComs, Citrix, EVO, Hydra, LiveChat, Zendesk, Salesforce, and Xsellco- Amazon, eBay, and Shopify- Asana and Trello for Project Management- Microsoft and Google Suite.
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