- Graduated Bachelor's Degree in Travel Management
- A total of 1 year+ as a Travel Agent with Customer Support: 1. Intern (Nov 2016 - Jan 2017) 2. Absorbed (Oct 2017 - Apr 2018). - Worked in a BPO Company as Travel Sales Agent -CSR for >2 months (Jul 2017-Sep 2017).
- Worked as a Hospitality & Tourism Management Professor/ Instructor for 2-years (May 2018 - May 2020)
- Recent work: Healthcare Account (CVS Pharmacy) - CSR for 2 months (Jan 2021 - Mar 2021).
- PRESENT JOB: VA- CANVA CONTENT CREATOR (SEP 24, 2021 - PRESENT)
***Knowledge and Skills gained from work experiences:***
- Professionalism.
- Proper Customer Service or Support.
- How to handle customers' complaints patiently, & give customer support for those who need special assistance, and solve their problems with a positive attitude via in-person, phone, chat,
- How to handle and manage stress and pressure.
- Learning more about the global industry.
- Built self-confidence/ self-esteem in teaching, speaking, & taking care of people with different personalities (parents, students, and colleagues).
- Knowledgeable and skilled in making and sending proposals via
- Became knowledgeable and skilled using Microsoft Office Suites, G suites, Zoom, and Google meet.
- Hosting/MC.
- Canva Content Creation.
***Other passion/skills developing:***
- Managing my
- I also do video edits using the Capcut application (for my TikTok page as part of my hobby) and Filmora for my dad's photography business.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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