Virtual Assistant | Admin Assistant | CSR | Freelance

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

October 14th, 2020

Profile Description

Hello! 
I'm Upgrade to see actual info Upgrade to see actual info, a seasoned Virtual Assistant with a solid background in office administration, customer service, and research. My academic foundation in Tourism Management from the Polytechnic University of the Philippines has equipped me with comprehensive skills in event management, bookkeeping, and front office procedures, which I have successfully applied in various professional settings.
Experience
Throughout my career, I have demonstrated a strong ability to manage multiple tasks efficiently in fast-paced environments. At Upgrade to see actual info, I played a pivotal role in research and development, where I conducted market analyses, managed project timelines, and authored several technical publications. In my roles at Sutherland and Concentrix, I excelled in providing top-notch customer service by addressing customer inquiries with speed and accuracy, ensuring high satisfaction ratings.

Skills:
Administrative Support: Proficient in email management, calendar scheduling, and preparing technical documentation.
Customer Service: Experienced in non-voice and voice support, proficient with CRM software, and skilled at issue resolution.
Research and Data Entry: Adept at collecting, analyzing, and synthesizing information to support business objectives.
Digital Tools Proficiency: Google Suite, Microsoft Office, CRM systems, and social media management.
I am committed to delivering high-quality virtual assistance to help your business thrive. Whether you need efficient project management, thorough research, or reliable customer support.

I am here to assist!