General Virtual Assistant | Date Entry 

Overview

Looking for full-time work (6 hours/day)

at $4.85/hour ($639.99/month)

Bachelors degree

Last Active

November 27th, 2024 (yesterday)

Member Since

October 14th, 2020

Profile Description

Virtual Assistant/Operation SpecialistEcommerce IndustryUS California
I am driven and results-oriented operations coordinator with 3+ years of experience in the ecommerce industry. I have proven ability to manage and optimize operations, ensuring smooth and efficient order fulfillment. I have a strong attention to detail and accuracy, with a commitment to customer satisfaction. I am also an excellent communicator and have strong interpersonal skills, which allows me to work effectively with cross-functional teams. I am proficient in a variety of e-commerce software applications, including including Zendesk, Salesforce, and other software tools owned by the company.
Skills and experiences:Managing inventory levels to ensuring that orders are fulfilled on time and accurately.Attention to detail and Upgrade to see actual infomitment to customer satisfaction.Proficiency in e-commerce software applicationsManage refunds processed to customers by our Support team to spot trends around troublesome products, review RMA requests, and replenished unused stock. Handle day-to-day vendor communication, managing all post-sale team email aliases to ensure vendors are set up for success. Monitor physical orders to ensure our partners are shipping out on time and delivering products in less than 14 business days without any delays to customers. Consistently and effectively communicating updates to both our Vendors and internal teaUpgrade to see actual infombers. Coordinate Deal Extensions between our Sales team and partners. Organize and update processes as needed. Responsible for updating our administrative database when a merchant is out of stock or experiencing an order fulfillment issue. We interact regularly with our Support Team to monitor the development of issues that require contacting a partner merchant. Make critical decisions based on feedback froUpgrade to see actual inforchants and adjust product listings accordingly. Report to the Operations Manager and will be responsible for solving issues that require critical thinking and a complete understanding of our supply chain processes. 
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