CUSTOMER SERVICE REPRESENTATIVE

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelor of Science in Hotel and Restaurant Management

Last Active

October 26th, 2024 (15 days ago)

Member Since

October 8th, 2020

Profile Description

Experienced professional with over a decade in customer service, retention, and recruitment for U.S. clients. Skilled in effective phone, email, and live chat communication with a strong focus on problem-solving and achieving goals. Currently seeking employment and can start as soon as possible.

Top Skills

Human Resources » Recruiting » US recruiting

Experience: Less than 6 months

I have six months of experience in end-to-end recruitment for U.S. clients, specifically in light industrial positions. I am skilled in sourcing candidates using various job boards, including Indeed, ZipRecruiter, and CareerBuilder. My experience includes screening resumes, conducting phone interviews, and working with hiring managers to understand their requirements. Utilize ATS and VMS systems to track and manage applications, streamline processes, and create recruitment reports.

Customer Support » Customer Service

Experience: 10+ years

I have over 10 years of customer service experience in the BPO industry for U.S. clients. I have worked at Teleperformance and Citibank, where I honed my skills as a customer service agent, assisting customers and providing excellent service through phone, chat, and email.