Current Employment Status:
Hired Full Time on Nov 1, 2023

Julius

Amazon FBA Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Associates degree

Last Active

September 12th, 2024 (4 days ago)

Member Since

October 6th, 2020

Profile Description

I'm currently looking for a Home-based, Long-term Employment where there are opportunities for a career growth.
I was a Selling Partner Support Associate for 5+years and I also have experience in Account Managing (8 Accounts)
Seller Support Background:
As an experienced Seller Support, I am knowledgeable in terms how to resolve the following:
1.Inactive listing2. Suppressed listing3. Stranded Upgrade to see actual infoactive out of stock status (though there's a stock)5. Shipment issues such as:Missing in a shipmentDelayed receiving processReconciliation and Reimbursement6. Negative feedback removal rules7. Negative Review removal rules 8. Customer Returns9. Reimbursement request for:Warehouse DamagedLost in the warehouse10. Cubiscan Upgrade to see actual infotermining/Fixing Restricted Upgrade to see actual infotermining/Fixing  Restricted Upgrade to see actual infotermining/Fixing  Restricted Images14. Hazmat process and rules15. Reserved Status16. Winning contribution Upgrade to see actual infotermining//Fixing Upgrade to see actual infotermining//Fixing Counterfeiters19. IPI score rules20. Requesting Inventory storage limit increase
Above are just most common issues but I know everything in terms of Seller Central and FBA issues. I'm also IIDP trained (Incorrect Information on Detail Page). I'm also Merchant Fulfilled trained. 
On the Seller's end or Account Manager's Background. I can perform the following:
1. Competitor Analysis2. Keyword Research3. Backend Keyword application5. Daily account Health check such as:Late Dispatch RatePre-Fulfillment Cancelation RateValid Tracking RateNegative feedback monitoringChargeback ClaimsPerformance Notification monitoringVoice of the Customer monitoringIPI Score monitoringExcess Inventory Percentage Rating monitoringFBA Sell-through monitoringStranded Inventory Percentage monitoringIn-stock Rate monitoringInventor Level monitoringShipment status monitoringHijackers monitoringListing Audit
I'm looking forward to be part of your company's growth

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Professional Services » Management Services » Inventory Management

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Human Resources

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Male
Website
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Address
San Pedro, Laguna
Tests Taken
None
Uploaded ID
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