Freelancer

Overview

Looking for full-time work (8 hours/day)

at $2.00/hour ($352.00/month)

Bachelors degree

Last Active

December 20th, 2024 (today)

Member Since

October 4th, 2020

Profile Description

-Gathered and assessed business requirements
-Produced documentation such as user requirement documents, functional specification documents, flow charts, and screen mock-up designs
-Conducted meetings and presentations of new requirements or technology
-Served as a liaison between business users and development teams
-Monitored the progress of development teams and projects
-Reported KPIs to stakeholders
-Participated in and conducted testing such as joint unit testing, system integration testing, and user acceptance testing
-Conducted end-user training and provided support to business users at dealerships
-Managed projects, developing project plans and monitoring performance
-Monitored deliverables to ensure timely completion of projects
-Refined client network infrastructure requirements
-Demonstrated technical specifications of network firewalls
-Provided support in resolving client concerns during proof of concepts and post deployment
-Provided first level support to clients facing issues with their email and internet connection
-Monitored the performance of data center facilities and backbone internet connections
-Escalated concerns to specific departments to help resolve client concerns