Customer Service Expert | E-commerce VA 

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associate degree

Last Active

October 5th, 2024 (yesterday)

Member Since

September 27th, 2020

Profile Description

My name is Upgrade to see actual info from the Philippines. I offer administrative assistance and customer support services.

These are the services I provide to help grow your business:

I offer top-notch email and chat support, both pre- and post-sales.
I have knowledge and experience in the following ticketing system:
- Help Scout

I'll manage your company's social media comments and respond to direct messages and client inquiries on your behalf
I have knowledge and experience in the following social media management software:
- Agorapulse

If you operate in the eCommerce industry, I'm available to assist your customers with their online orders. This includes managing refunds and RMAs, as well as coordinating with your third-party logistics provider regarding any changes.
I have experience in the following order management systems:
- Shopify

I can assist you in overseeing your project by organizing tasks and guaranteeing that your teaUpgrade to see actual infoets its deadlines.
I have knowledge and experience in the following task management software:
- Upgrade to see actual info

I'm eager to team up with companies seeking a skilled customer support representative. With 9 years of experience in fast-paced environments, I'm adept at swiftly learning and adapting to new tools and software.

If my skills match your needs, reach out with an invitation. Let's connect and see how I can enhance your customer support!