Madeleine
Customer Service Expert | E-commerce VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Associate degree
Last Active
November 8th, 2024 (today)
Member Since
September 27th, 2020
Profile Description
My name is
These are the services I provide to help grow your business:
I offer top-notch
I have knowledge and experience in the following ticketing system:
- Help Scout
I'll manage your company's social media comments and respond to direct messages and client inquiries on your behalf
I have knowledge and experience in the following social media management software:
- Agorapulse
If you operate in the eCommerce industry, I'm available to assist your customers with their online orders. This includes managing refunds and RMAs, as well as coordinating with your third-party logistics provider regarding any changes.
I have experience in the following order management systems:
- Shopify
I can assist you in overseeing your project by organizing tasks and guaranteeing that your tea
I have knowledge and experience in the following task management software:
-
I'm eager to team up with companies seeking a skilled customer support representative. With 9 years of experience in fast-paced environments, I'm adept at swiftly learning and adapting to new tools and software.
If my skills match your needs, reach out with an invitation. Let's connect and see how I can enhance your customer support!
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Marketing » Social Media Management » Community MOderation
Experience: 1 - 2 years
E-Commerce » Shopify
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Ecommerce » Amazon
Experience: 1 - 2 years
Human Resources » Recruiting
Experience: 6 months - 1 year
Marketing » Email Marketing » Klaviyo
Experience: Less than 6 months
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 31%
- Influence: 18%
- Steadiness: 25%
- Compliance: 26%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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