Current Employment Status:
Hired Full Time on Mar 19, 2024

Marc

Sales Representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College Undergraduate

Last Active

September 6th, 2024 (8 days ago)

Member Since

September 24th, 2020

Profile Description

I have been providing phone, chat, and email support to customers for more than six years. I excelled and specialized in giving exceptional customer service. Converting an unhappy customer into a pleased one is essential to business success. My constant desire for self-improvement is what makes me who I am today, and I will continue to thrive by providing excellent customer service.
Proficiency and mastery in:
• Customer service
• Multitasking
• Sales
• Time-management
• Critical thinking
• Active listening
• Communication skills
• Flexibility
• Teamwork
• Problem solving
• Adaptability
Tools used:
• Zendesk
• Recurly
• Shipstation
• Salesforce
• Omni
• Aircall
• Twilio
• Google Workspace
• Lastpass
• Okta
• Entrata
• Latch system
• ButterflyMX
• Unifi1&Unifi2
• Spectrum
• Salto/JustIn
• Livly Hub
• Beacon
• Brivo Onair
• Slack
• Kastle system
I have high-speed internet (200 Mbps fiber), two monitors, a USB-type noise-canceling headset, and a backup connection.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Content Management

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Forum Community Moderation

Customer Support » Insurance » Underwriting

Experience: Less than 6 months

Basic Information

Age
28
Gender
Male
Website
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Address
Tagum, Davao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 23%
Influence: 9%
Steadiness: 38%
Compliance: 29%
English
C1(Advanced)
Uploaded ID
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