Karl
Customer Service Representative & Technical Support Mentor
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Associates degree
Last Active
November 24th, 2024 (today)
Member Since
September 23rd, 2020
Profile Description
As a dedicated and results-driven Customer Service Representative and Technical Support Mentor with over years of experience, I excel in delivering exceptional customer service while guiding and developing tea
Top Skills
Customer Support
Experience: 2 - 5 years
In my role as a Customer Service Representative, I am responsible for delivering exceptional customer service, handling inquiries and complaints, and ensuring customer satisfaction across multiple communication channels. My role requires effective problem-solving skills, excellent communication abilities, and a deep understanding of our products and services.
Customer Support » Technical Support
Experience: 2 - 5 years
During my three years as a Technical Support Specialist, I was responsible for providing exceptional support to end-users and ensuring the smooth operation of our software and hardware systems. My role involved troubleshooting technical issues, guiding users through complex processes, and collaborating with engineering teams to resolve persistent problems.
Other Skills
Design » Adobe » Illustrator
Office and Administration » Leadership
Experience: 6 months - 1 year
As a Customer Service Mentor, I am responsible for guiding and supporting new and existing team members to enhance their skills, improve their performance, and ensure they align with our company’s customer service standards. My role involves training, coaching, and providing ongoing support to foster a productive and positive work environment.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 51%
- Influence: 8%
- Steadiness: 30%
- Compliance: 11%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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