jonah

Work Experience

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 9th, 2024 (7 days ago)

Member Since

September 21st, 2020

Profile Description

Experienced Supply Chain and Operations Leader with Expertise in Claims Management and Process OptimizationWith a proven track record in procurement and supply chain operations, I specialize in leading teams to drive operational excellence and enhance supplier performance. Currently overseeing Claims Management at HelloConnect, I excel in managing supplier claims processes, setting up performance measures, and ensuring data accuracy. My leadership fosters continuous improvement, while my expertise in managing escalations and driving consistency has delivered significant operational efficiencies.Previously, at PadSplit, I leveraged CRM tools like HubSpot and Kixie to automate lead generation and sales processes, streamlining communication for a team of 10-12 agents. As HubSpot Superadmin, I designed workflows and reports, enhanced lead management, and improved team efficiency through automation and training. I have a history of implementing data-driven solutions to enhance customer satisfaction and business outcomes.My expertise extends to Salesforce and SAP, where I have performed specific transactions related to SAP Contracts and system integrations, further enhancing my ability to manage complex operations. Adept at collaboration and continuous process improvement, I thrive in fast-paced environments where innovation and strategic thinking are key.

Top Skills

Experience: 2 - 5 years

Designed / Planned and Initiated BotChat flow Dashboard Creation Generate and Nurture Leads using workflow, automate emails Created Inbox using forms and email

Experience: 5 - 10 years

Escalation Supervisor Show Emphaty to our members , provide world class support Proactive Response to resolve issues

Experience: 5 - 10 years

Created automation report coming from Jira Create dashboard

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
45
Gender
Male
Website
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Address
Pasig City, Metro Manila
Tests Taken
IQ
Score:  130
English
B2(Upper Intermediate)
Government ID
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