Shiela

Customer Service Specialist/ VA / Hospitality Business

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 11th, 2025 (yesterday)

Member Since

September 21st, 2020

Profile Description

I am an experienced customer service professional with a strong background in handling calls, chats, and emails. I have worked in different industries, helping customers with their concerns, answering inquiries, and providing solutions in a clear and friendly manner.
I am skilled in communication, problem-solving, and building good customer relationships. I stay patient and professional, even in challenging situations, and always aim to give the best service possible.
With my experience in customer support and sales, I can effectively assist customers while promoting products and services when needed. I aim to ensure a smooth and positive experience for every customer I assist.

Top Skills

Real Estate » Appointment Setting

Experience: 2 - 5 years

I have strong appointment-setting skills, efficiently ensuring potential clients are scheduled for calls or meetings. I engage prospects with a friendly and professional approach, ask the right questions to understand their needs, and confirm appointments smoothly. I handle objections confidently and make sure each appointment is set with clear details, improving the chances of a successful follow-up.

Customer Support

Experience: 10+ years

My customer support skills include assisting customers through phone, email, and chat, addressing their concerns, and providing clear solutions. I focus on active listening, problem-solving, and ensuring a positive experience to build strong customer relationships.

Customer Support » Phone Support

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

My email support skills include providing clear, professional, and timely responses to customer inquiries. I ensure well-structured messages, address concerns effectively, and offer helpful solutions. My goal is to maintain a positive customer experience while resolving issues efficiently.