Operations CSR IV I GVA I Web Design I UAT Tester

Overview

Looking for full-time work (8 hours/day)

at $5.86/hour ($1,031.36/month)

Bachelors degree

Last Active

December 29th, 2024 (3 days ago)

Member Since

September 17th, 2020

Profile Description

Have you been looking for a personal virtual assistant? 

New to freelancing but driven by a strong desire to learn and grow. Committed to delivering high quality work and exceeding expectations.
???? Bachelor's Degree in Public Administration???? 3 years as a Customer Service Representative???? 2 years as a Sales Support????????????? 2 years a Technical support???? User Acceptance Testing (UAT) ????  Almost a year as an Admin Assistant???? 2 years as a Social Media Manager for Local Client
Here's how I can help you and your business ????????
? General Virtual AssistanceI can manage administrative tasks such as email management, scheduling, data entry and online research to help streamline your operations.
? Customer ServiceI can handle customer inquiries, resolving issues and ensuring a positive customer experience through effective communication and problem solving.
? Technical TroubleshootingI can do diagnosing, resolving technical issues and hardware problems.
? Sales SupportI can assist the sales team, customer follow ups, CRM management and preparing sales reports to drive business growth.
? User Acceptance Testing (UAT)I can do end user testing to ensure software meets business requirements, identifying bugs and providing feedback for improvements.
? Administrative TasksI can perform a variety of support tasks, including document preparation, appointment scheduling, email management and database management to keep your business organized and efficient.
? Website DesignI can also offer Web Design service to ensure your business stands out with a visually appealing, user friendly website with highly functional site.
? Graphic DesignI can do basic graphic design in Canva to help your business
???? Attributes that make me unique
? Exceptional CommunicationI have proven ability to clearly convey information and provide excellent support across customer, sales and technical channels.
? Problem SolvingI'm Skilled in diagnosing and resolving issues, whether they’re customer service inquiries or technical challenges.
? AdaptabilityI'm flexible and quick to learn new tools and processes, bringing a fresh perspective to problem solving and task management.
? Attention to DetailI'Upgrade to see actual infoticulous in handling administrative tasks, data entry and testing to ensure accuracy and efficiency.
? Customer Centric ApproachI'm focused on delivering high quality customer experiences and support that drives satisfaction and loyalty.
???? Is this what you're looking for?
Let’s collaborate and turn your vision into success!
I am skilled, enthusiastic and self motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful. So, if you hire me, I can assure you that you will not regret your decision.