Dennis

I want to get a job where I can do data entry. I know I am good at email and cha

90 ID PROOF
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.34/hour ($940.02/month)

Bachelors degree

Last Active

January 23rd, 2025 (5 days ago)

Member Since

December 7th, 2013

Profile Description

Hello, my name is Upgrade to see actual info and I have been working in the BPO industry for almost 17 years now. Over the past decade, I have progressively advanced in various roles, acquiring a diverse skill set and a wealth of experience. I started as an Customer Support Representative, a technical support, data management specialist, email representative. project manager, account manager, and finally a Team manager.

Top Skills

Experience: 6 months - 1 year

As an Email Representative, I reply to customer feedback in Zendesk, addressing their concerns and providing timely solutions. I upload documents for driver applications for Uber, ensuring that all necessary files are accurately submitted. Additionally, I notify applicants of any missing or incorrect documents, guiding them through the process to ensure their applications are complete and correct.

Experience: 5 - 10 years

As a Team Manager, I oversee a team of 35 members, concentrating on their performance and development. My role involves coaching the team using Key Performance Indicators (KPIs) to ensure we meet and exceed our goals. I am responsible for preparing and delivering weekly and monthly reports to the client, offering detailed insights into the team's progress and performance metrics. Additionally, I manage client escalations, addressing and resolving any issues to maintain client satisfaction and enhance the overall client experience.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

As a technical support representative, I handled customers asking for assistance with troubleshooting their HP laptops.

Experience: Less than 6 months

Assisting customer with their billing issues and explaining their billing statement to them. I also do simple troubleshooting for their cable box.

Experience: Less than 6 months

Basic Information

Age
25
Gender
Male
Website
Sign Up with Pro Account to View
Address
Las Piñas
Tests Taken
IQ
Score:  105
English
B1(Intermediate)
Government ID
Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »