Current Employment Status:
Hired Full Time on May 23, 2024

Nel

E-Commerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

September 13th, 2020

Profile Description

 Monitor and Manage Emails: Handle incoming and outgoing emails, ensuring timely responses and effective communication. Ecommerce Platform Management: Oversee and manage all aspects of various ecommerce platforms, including product listings, updates, and optimizations. Inventory Management: Maintain appropriate inventory levels to support the sales pipeline and prevent stockouts or overstock situations. Customer Service: Address customer service issues raised by chanUpgrade to see actual info partners, ensuring prompt resolution and a positive customer experience. ChanUpgrade to see actual info Relationship Management: Effectively nurture and manage relationships with chanUpgrade to see actual info partners to foster cooperation and mutual success. Key Account Performance: Take ownership of key chanUpgrade to see actual info accounts' performance, including developing strategic plans and driving results to meet or exceed targets. Data Analysis: Prepare monthly data analysis reports for Sales, Returns, and Defect Rate across all ecommerce platforms, identifying trends and areas for improvement. Customer Insights: Provide valuable insights gathered from customer feedback and reviews, contributing to the development of actionable plans for enhancement. Issue Resolution: Identify, create, and resolve issues on seller central platforms to ensure smooth operations and optimal performance.  

Top Skills

Experience: 1 - 2 years

Knowledgeable on: Product listing, Inventory Management, Returns and Refunds, Order Fulfillment, Order Tracking, Customer Support, and Case Management

Experience: 1 - 2 years

Knowledgeable on: Product listing, Inventory Management, Returns and Refunds, Order Fulfillment, Order Tracking, Customer Support, and Case Management

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Knowledgeable on: Product listing, Inventory Management, Returns and Refunds, Order Fulfillment, Order Tracking, Customer Support, and Case Management

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: Less than 6 months

Experience: 5 - 10 years

Basic Information

Age
39
Gender
Female
Website
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Address
Lipa City, Batangas
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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