Monica

Experienced Senior Customer Service Specialist 

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

September 8th, 2020

Profile Description

My task is to provide excellent customer service to our clients by answering their inquiries through email in a timely manner. We’re using Zendesk with time monitoring for SLA’s.I also do outbound calls to follow up shipments to monitor the status of every parcel’s delivery.I’m using multiple tools to access order details and items specifications such as Goflow, Amazon Seller Central as well as different sheets to check inventory, FAQ’s and Customer satisfaction discounts.

Basic Information

Age
28
Gender
Female
Website
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Address
GENERAL MARIANO ALVAREZ, CAVITE
Tests Taken
None
Government ID
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