Data Entry, VA , Email, Chat, Customer service

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 11th, 2024 (2 days ago)

Member Since

September 7th, 2020

Profile Description

As an experienced and dedicated customer service representative/technical support in the past for 7 years, it helped me enormously in gaining and developing my skills in the customer service/technical support field like customer interaction/selling/customer handling/identifying the immediate and underlying issue of the customers' issues at its best, all throughout my career in the BPO industry,
Prior to that, I also became an Email/Chat support, and that enhanced and improved my typing skills which I had later used in my other jobs. I am willing to pursue a career that requires me to work at home and always seeking for a long-term basis. I am a hard-working individual
and takes my job seriously, but making sure that I still enjoy it,
I am also flexible when it comes to performing tasks. I am keen on details and able to follow instructions accordingly. I also love to work under pressure as it gives me a sense of pride to positively approach a difficult situation, whether be in my career, or my personal life.
All throughout my working experiences, I have gained knowledge in the following areas and still continue to work on:
•Customer Service (Billing, Customer Relations, Upselling, Front Desk, Order Taking)
•Fluency in English and good communication skills
•Data Entry
•Transcription
•Zendesk
•Sales Force
???Email Support/chat support
•Google docs/spreadsheet/excel
•Microsoft Word and Excel Basics
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With these skills being said, I am constantly open to constructive feedback, so I could still be able to grow as an individual worker and as a person.
I love to work with clients in a very professional manner, in which we can both learn from each other. I always wanted to give the best that I can, in everything that I do.