I have a diverse set of skills in various areas of computer systems and network administration. Here are some highlights of my technical expertise:
Tools/Monitoring and Management: Proficient in working with ICINGA and Zabbix for devices and network monitoring. Skilled in using Veri Center for cloud computing, infrastructure management, data center operations, and server hosting. Experienced in managing EFT/SFTP for secure file transfers, including user account creation and troubleshooting.
Windows Server Administration: Well-versed in scripting for SCCM patch deployment and troubleshooting various Windows Server issues. Extensive experience with Windows Server 2012, Windows Server 2016, and Windows Server
Network Troubleshooting: Knowledgeable in routing protocols, OSI model, VOIP call routing/IVR, LAN to DMZ connectivity, network setup, VLAN configuration, and firewall change requests.
Microsoft Office 365: Proficient in user management, Exchange Online, SharePoint, OneDrive for Business, Teams, and security and compliance management. Skilled in Office 365 deployment and administration.
Programming: Familiar with telephony scripting, HTML, CSS, Java, and Oracle (database).
In my current role as an IT System Engineer at Verifone, I have successfully monitored and maintained network devices and systems using Zabbix monitoring tools. I ensure timely addressing of critical server alerts, disk space issues, and Zabbix agent status. I also manage cloud computing infrastructure and effectively troubleshoot network issues, LAN to DMZ connectivity, VOIP call routing/IVR, and Open DNS. Additionally, I administer Microsoft Office 365, resolve Windows Server issues through scripting, and handle Linux operating systems.
Furthermore, my strong problem-solving skills, attention to detail, and ability to work well in a team environment have contributed to my success in delivering high-quality IT solutions and support. I am a dedicated professional who stays updated with the latest industry trends and technologies to provide the best possible outcomes.
Experience: Less than 6 months
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