Customer Support / VA

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors of Science in Information Technology

Last Active

November 22nd, 2024 (26 days ago)

Member Since

September 4th, 2020

Profile Description

I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, 26 years old, has three years of experience as a Customer Support Agent from 2018 to 2021. In this role, I primarily managed customer inquiries and support tickets using Gorgias.

Working closely with fulfillment teams and suppliers, I ensured seamless coordination and prompt resolution of customer concerns. My background in the dropshipping industry has given me a comprehensive understanding of customer service in the e-commerce space. As an IT graduate, I bring knowledge of coding, which allows me to approach technical challenges with a solutions-oriented mindset. I am highly trainable, a fast learner, and passionate about technology, enabling me to troubleshoot simple computer issues to ensure I can work efficiently as a work from home agent. I also excel as a detailed note-taker, which helps me organize tasks and maintain productivity.