Hello!
I'm a graduate of Bachelor of Arts in English with Certificate of Information System Management.
I have six years of work experience in virtual assistance, appointment setting, customer service, admin tasks, sending correspondence, and invoicing. This work experience helped me with my communication skills, customer care, reporting, and e-mail handling.
I also worked as a technical support, customer service representative and a chat support representative for a BPO Company.
I am currently working as a professional Trainer for the tenured agents to provide updates and supplemental training. During my stay with this company, I improved my adaptability, communication skills, and organizational skills.
I am undoubtedly hard-working, a fast learner, loyal, and dedicated. I strive in a positive workplace, but I can also work under
Moreover, I am knowledgeable of the following:
-Customer Care
-Data Entry
-Online Research
- Invoicing and Billing
-65 WPM with 99?curacy
-Scheduling
-Reporting
-Inbound and Outbound Calls
-Training
-Dispatch
-Submitting proposals
Applications and Tools, websites I use:
Google Sheets
Google Docs
Microsoft Excel
Microsoft Word
Salesforce Classic
Okta
Nimda
Home Warranty Websites
Slack, Outlook, Dispatch, Google Calendar
VoIP/Softphone - Avaya, Five9, Amazon Connect Console, Vonage, Google Voice, Magic Jack
Canva, Paint
Facebook
If you are interested, I am just one invitation away!
Thank you, and God bless you.
Best regards,
Rachel Anne
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.