Customer Support Specialist | Admin Support |

Overview

Looking for full-time work (9 hours/day)

at $4.04/hour ($800.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

September 2nd, 2020

Profile Description

Hello. I'm a skilled Customer Support Specialist with 9 years of experience in both voice and non-voice. I also offer administrative assistance and, while I’m new to virtual assistance, I’m eager to apply my skills and grow in this area.


Summary of skills:

Chat & Email Support: I respond promptly to customer inquiries via live chat and email, ensuring quick and accurate resolutions.

Customer Care: I resolve issues effectively and maintain a positive, customer-focused approach.

Admin Support: I help manage schedules, emails, tasks, and documents, keeping everything organized and on track.

Problem-Solving and Critical Thinking: I identify issues and provide effective solutions to ensure a smooth experience for customers and clients.

Data Entry & CRM Management: I maintain accurate customer records and manage CRM tools to streamline business operations.

Virtual Assistance: Although new to virtual assistance, I’m excited to help with tasks like scheduling, research, and communication management.


With my experience in customer support and administrative tasks, I’m here to support your business and help it thrive. 


Let’s work together to achieve your goals!