Sarah

Customer Service & Training Specialist w/ HR Expertise

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Overview

Looking for gig work

at $40.00/hour

BA Business Economics, University of the Philippines

Last Active

December 3rd, 2024 (yesterday)

Member Since

August 31st, 2020

Profile Description

Leadership, Training, & Development
- Adult Learning/Training
- Customer Service
- Management/Team Leadership
- Industry Knowledge includes Customer Experience, Customer Satisfaction, and Performance Management
- Workflow Development
- HR Onboarding 
- Project Management 

Tools and Technologies
- Zendesk (Administrator) 
- Gladly (Administrator)
- Pipedrive
- Project Management Tools - Asana, Upgrade to see actual info, Trello, BloomGrowth
- Microsoft Office Applications (Outlook, Word, Excel, Powerpoint, Skype for Business)
- Google Suite Applications (Mail, Docs, Sheets, Slide)
- SAP (Success Factors, Warehouse Management System)
- Pronto XI
- Slack
- Other e-Commerce Tools - Shopify, Amazon Seller Central, eBay Messaging Center

Basic Information

Age
35
Gender
Female
Website
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Address
Bacolor, Pampanga
Tests Taken
IQ
Score:  105
DISC
Dominance: 42%
Influence: 20%
Steadiness: 19%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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