- Demonstrates basic problem-solving skills to ensure early intervention and identification of those injuries which will benefit from medical case management or to identify questionable claims during the retrospective bill review process.
- Perform professional practice guidelines set forth by the state Board Division of Worker's Compensation.
- Demonstrates the ability to work in a team environment and effectively participates in cross-functional teams.
- Adapts to organizational changes with a professional and positive approach.
- Demonstrate the ability to manage time effectively and efficiently.
- Assists in completing bills within five (5) business days of receipt into the queue and be accountable for assigned customer(s) results, productivity, and quality.
- Maintains updated knowledge of occupational illness management; knows where to find additional resource information as needed.
- Maintains an overall QA average of 99.97% on reviewed files.
- Participates in departmental projects and meetings with 80% minimum attendance at meetings.
- Acknowledges and adheres to policies and procedures.
- Maintains acceptable attendance and tardiness.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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