Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
January 27th, 2025 (37 days ago)
Member Since
August 27th, 2020
Profile Description
Experienced Level 2 Client Care Representative with a proven track record in the insurance industry, specializing in medical and dental policies. Demonstrated expertise in efficiently handling claims and coverage inquiries, along with effectively managing group benefit claims through outbound calls. Experienced in leading team huddles and providing support as a team resource. Proficient in handling prescriptions using Express Scripts Canada and managing drugs requiring prior authorization. Recognized for exceptional customer service and strong problem-solving skills, contributing to client satisfaction and retention in a top-tier Canadian insurance company.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Worked with a top insurance provider in Canada as a level 2 Client Care Representative. Handled both medical and dental claims and coverage as well as handling cases and outbound calls.
Customer Support » Insurance » Dental Insurance
Experience: 2 - 5 years
Handled dental coverages, claims, cases, fee guides, pre-determinations, dental breakdown, etc.
Other Skills
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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Samori Coles
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