I am an experienced and dedicated customer service professional with a strong background in sales, team leadership, and quality assurance. Over the years, I have developed a diverse skill set in client relations, outbound calling, market research, and training teams to exceed performance goals.
My career journey has included roles as a Customer Service Team Lead, Publishing Consultant, Outbound Survey Specialist, and QA Specialist. These experiences have honed my ability to effectively communicate with clients, identify their needs, and provide tailored solutions that drive satisfaction and business growth.
I am highly adaptable, results-oriented, and continuously seek opportunities to learn and improve. I’m excited to apply my expertise to help businesses achieve their goals and build lasting customer relationships.
Key Skills: • Customer Service & Support • Sales & Lead Generation • Team Leadership & Training • Quality Assurance & Performance Monitoring • Data Entry & CRM Management • Effective Communication & Problem Solving • Client Relationship Management
Let’s connect and explore how I can contribute to your team’s success!
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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